FAQs

Q: Do you offer leather jackets for both men and women? A: Yes, Ferrox specializes in premium leather jackets tailored specifically for both men and women.

Q: How do I choose the right size? A: We provide a detailed size guide on every product page. Please measure yourself accurately or reach out to our 24/7 chat support for assistance.

Q: What are your shipping times within the UK? A: Standard UK shipping typically takes 3 to 5 business days. Express shipping options are also available at checkout. (Note: You can modify the days according to your actual shipping setup).

Q: How can I track my order? A: Once your order is dispatched, we will send you a tracking link via email so you can follow your delivery.

Q: What is your return policy? A: We accept returns and exchanges within 30 days of delivery, provided the jacket is unworn, in its original condition, and has all tags attached.

Q: How can I contact customer support? A: Our team is available 24/7. You can email us at Support@Ferrox.Shop, call us at +447475489381, or use the live chat on our website.